Gap Inc. Transforms In-Store Wi-Fi Experience with AI-Driven Networking
Technology has transformed retail, changing how shoppers interact with their favorite brands. To give customers and retail associates the best experience with in-store Wi-Fi, Gap Inc. found AI-driven networking to be a perfect fit.
Business Challenge
With a modern, microservices cloud architecture, the Mist Platform lays the foundation for game-changing services. AI-powered insight reduced technical staff visits to stores by 85%. Full access to rich APIs simplifies automation and integration with operations tools. And, a corporate backbone, based on Juniper, connects corporate offices, distribution centers, and web properties to data centers.
With the AI-driven Mist platform, stores now have predictable, reliable, and measurable Wi-Fi. IT staff has greater visibility and can leverage the power of automation to consistently meet Wi-Fi service levels and user expectations.
The Products
A robust portfolio of SDN-enabled routers, the MX Series provides industry-leading system capacity, density, security, and performance with unparalleled longevity.
A cloud service based on machine learning and driven by Mist AI. It replaces manual troubleshooting tasks with automated wireless operations to make Wi-Fi predictable, reliable, and measurable and provides unique visibility into user service levels.
Meet Marvis, the first virtual network assistant (VNA) purpose-built with Mist AI for enterprise WLANs, LANs, and WANs. It fundamentally transforms network operations from reactive troubleshooting to proactive remediation through self-driving actions.
Juniper is leading the convergence of Wi-Fi, Bluetooth® LE, and IoT with our enterprise-grade Access Points. The Juniper Access Points work in conjunction with the Juniper Mist Cloud Architecture and Mist AI to collect and analyze metadata in near real-time from all wireless clients.
